h

About Us

MTHC has over 20 years’ experience in the plumbing industry in both domestic and commercial work.

We are highly qualified in all aspects of plumbing, heating and drainage work and we now employ many more skilled staff such as electricians, welders, joiners, tilers and pipe fitters to enable us to meet your every need.

N

Which Approved

Which? Trusted Traders is an endorsement scheme that recognises reputable traders who successfully pass our rigorous assessment process. Not just anyone can become endorsed.

We are MTHC Limited Company number: 10734904

Location

We are based in North Staffordshire where we have an excellent reputation as a trusted and reliable company, but we also work all over the UK and in Europe.

Our team is professional, polite, trustworthy, willing to help and most importantly are able to cater for all your requirements.

Our Services

We are available for design, residential and commercial projects.

Commercial Services

We have undertaken many jobs from large supermarket chains and department stores, to retail units and smaller commercial properties.

Residential Services

The team at MTHC can assist you with any domestic plumbing jobs: from the design and installation of a new bathroom or central heating system, to carrying out emergency repairs, or servicing your existing products.

Design Services

Why not let us do the hard work, from design to completion. Our team of fully trained experts can transform your home.

Environmental Services

We are a company that is committed to energy efficiency and so any new installations or upgrades not only will improve the look of your home but will reduce energy bills at the same time.

Get In Touch With MTHC

MTHC LIMITED

Company Number: 10734904

Registered In England and Wales

Registered Offices: 12 Stanley Grove, Newcastle Under Lyme, Staffordshire, United Kingdom, ST5 0PJ

What Our Clients Say

Great professional service, boiler breakdown reported and had a guy to me within an hour. Boiler fixed, new parts fetched/fitted and everything tested to make sure all things were in order. Very thorough, VERY reasonably priced. Seriously recommend this company 🙂

Steve Higgins, Febuary 2015.

Really good service from a local tradesman . Highly recommended.

Nicola Brownsword, June 2015.

First class service. Rescued us from a cold and miserable weekend with an over and beyond the call of duty approach to fixing my boiler Honest reliable and we would highly recommend.

Jo Perry, December 2015.

Blog

One resolution you should definitely keep

Forget the usual New Year resolutions. Ensuring your home is energy efficient and environmentally-friendly should be a priority for every homeowner. Here’s what you can do about it…

read more

Matt Secures WaterSafe Accreditation

As a company we are committed to providing our customers with the finest standards of professional care. So as a Which? Trusted Trader we make sure that all our professional qualifications are relevant and up to date across all areas of the business. Now, we are proud to announce that, in addition to our other accreditations, we are able to add this to our portfolio…

read more

watersafe_web_logocscs UKATA-Membership-Logo1 gas_safe_logo_flat CIPHE_RP which_sm Yell-Logo-EPS-vector-image

Complaints Procedure

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 01782 714883 or write to us at 12 Stanley Grove, Newcastle Under Lyme, Staffordshire, United Kingdom, ST5 0PJ, or email us at matt@mthc.co.uk and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.